Support Automation
AI-Powered Customer Support, 24/7
Give your customers instant answers on any channel. Our AI Support automates FAQs, order lookups, troubleshooting, and escalations - boosting CSAT while reducing ticket volume and cost.
Why it matters
Customers expect responses in seconds, not hours. Hiring larger teams isn’t always feasible. AI lets you respond instantly, resolve common requests, and route complex cases with full context.
- Faster replies → higher CSAT
- Lower cost per resolved ticket
- 24/7 coverage across time zones
Channels we support
- Website chat & in-app widgets
- Email automations and agent drafts
- Social messaging (WhatsApp, FB/IG, Telegram)
- Help desks (Zendesk, Intercom, Freshdesk)
How it works
Train on Your Knowledge
Policies, guides, product docs, macros - securely ingested.
Automate Scenarios
FAQs, status checks, returns, troubleshooting, refunds (policy-aware).
Human Handover
Seamless agent transfer with full conversation and customer context.
Improve Continuously
Review outcomes, fill content gaps, and iterate weekly.
Key benefits
Up to 60% ticket deflection
Faster replies → higher CSAT
Multilingual support out of the box
Policy-safe automations & guardrails
Rich analytics on topics and outcomes
Lower cost per resolved conversation
Plans for Every Stage
Starter - Quick Support Bot
$790/mo
- Setup of AI chatbot for website or WhatsApp
- Trained on up to 50 FAQs / KB entries
- Simple integration with website/live chat widget
- Dashboard with chat history & insights
Instant answers to common questions
Choose Starter Most Popular
Growth - Smart Support System
$1,990/mo
- Everything in Starter
- Trained on full docs, guides, or policies
- Multi-channel (website + WhatsApp + Messenger)
- Handover to human agent when AI is unsure
- Weekly analytics & refinements
- Up to 500 conversations/month
A support agent that reduces workload by 50%+
Choose GrowthCustom - 24/7 AI Support Team
from $5,900/mo
- Everything in Growth
- Unlimited knowledge base training (docs, PDFs, CRM)
- Voice-enabled support (AI phone answering)
- Multi-language (EN, RO, RU, FR, ES, etc.)
- Deep CRM/helpdesk integrations (Zendesk, Freshdesk, HubSpot)
- Real-time escalation alerts for urgent issues
- Dedicated success manager + ongoing optimization
- Quarterly strategy & feature upgrades
Your 24/7 AI-powered customer support team
Discuss CustomGive your customers instant answers
Let’s connect your knowledge base and automate your top support paths.
Get an AI Support Plan